FREQUENTLY ASKED QUESTIONS

Everything you need to know about the Fratello Gallery.

WHAT IS THE RETURN POLICY?

Legally, the return of your items is available for a period of 14 days. However, the return costs will be borne by the buyer.

CAN MY ORDER BE SENT INTERNATIONAL?

In a desire to promote trade on a national scale, the Gallery does not sell products on the site that can be sent internationally. However, if you live abroad and wish to place an order, you can send us a message via our contact form. Depending on your situation and your location, we can ship the requested products to you.

WHAT ARE THE AVAILABLE PAYMENT METHODS?

You can pay us by credit card directly on our website. You can also make a bank transfer by sending us an e-mail via our contact form.

CAN WE PAY SEVERAL TIMES?

You have the possibility to pay in 3 installments free of charge from 400 € of purchase.

To do this, send us an e-mail via our "contact" tab, mentioning in the subject line the name of the work or the lot and the mention "payment 3 times".

We will get back to you as soon as possible to establish the best solution with you.

ANOTHER QUESTION ?

SEND US A MESSAGE VIA OUR CONTACT FORM.

WE WILL PLEASE ANSWER YOUR QUESTIONS.